Handling a Call from an Overseas Customer

Hello, this is Yumi from Yumi English Inc. How may I assist you today? Oh, you're calling from overseas; I appreciate you reaching out. Could you please let me know the nature of your inquiry? I want to ensure I provide you with the most accurate information and assistance. If it pertains to an order or service, may I have your order number or account details? Thank you for your patience. We value our international customers greatly and strive to meet your needs efficiently. Is there anything specific you would like to discuss or any issue I can help resolve?

Looking forward to assisting you further.